Services
Contents
Helpline
Our Helpline email and phone service is currently taking a short break. Please note your email will not be read or a response sent until the email service re-opens. The phone helpline will be back up and running on Tuesday 2 September.
蚂蚁导航 Helpline is a national service for people with dyslexia and dyscalculia and those who support them. It offers free and confidential information, support and signposting.
How we can help
Please feel free to contact us with any queries about dyslexia.
We answer enquiries about topics including:
- Dyslexia, dyscalculia and other areas of neurodiversity
- Diagnosis
- Education
- Getting a job
- Work
- Accessibility and reasonable adjustments
- Learning to drive
- Reading and other life skills
You can call us on 0333 405 4567 at the following times to speak with one of our advisors:
Tuesday 10am to 1pm
Wednesday 1pm to 3pm
Thursday 1pm to 5pm
Calls to the helpline are charged as a local call or included in mobile minutes.You may receive a feedback survey by text after your call.蚂蚁导航staff and volunteers must be treated with respect. Abuse or harassment will not be tolerated.
Other ways to get in touch
Direct Message on or
Ask Us
Welcome to our advice section.
Here we will feature the answers to questions asked to the BDA.
Quick links to 蚂蚁导航guidance
- General information on dyslexia
- The 蚂蚁导航Assessments services - including information about applying and the enquiry form
- Guidance about school and education for children
- Information about dyslexia at work and other topics for adults
- For guidance about assistive technology you can email our Technology Committee:鈥�bdatech@btinternet.com
- For all enquiries about training, contact the team using training@bdadyslexia.org.uk or click here
- Queries about AMBDA, APC or other Professional Accreditations: accreditation@bdadyslexia.org.uk
Feedback
鈥淢any thanks for all the useful information. You鈥檝e given me some really useful things to think about and to take forwards鈥�
鈥淚 spoke to a volunteer on the Helpline yesterday and he gave me really helpful advice about ways of supporting my child with reading.鈥�
鈥淲ow thank you so much for this response. Moving forward it will be really helpful.鈥�
Used our Helpline Service?
- Give us feedback
Tell us what you thought about our service in a - your feedback helps us to improve and to fund our Helpline. - Join us听
Become a member of the BDA. Join online today to connect with the community of members and have your say on issues that matter. - Support us听
Our helpline relies on funding to offer reliable support to people when they need it. Find out all the ways you can support us. - Volunteer with us听
You could join our team of helpline volunteers if you have a thorough understanding of dyslexia and related issues and good listening skills. Find out more information and apply here or contact volunteer@bdadyslexia.org.uk.
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